Terms of Use

Though all efforts have been made to ensure the accuracy of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. TIDEL Park Limited do not assume any legal liability on the completeness, accuracy or usefulness of the contents provided in this website. In case of any doubt, users are advised to verify/check any information with TIDEL and/or other source(s), and to seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice or other content.

There might be links provided to other external sites. TIDEL do not assume any responsibility towards the accuracy or security of the contents in those sites. The hyperlinks given to external sites do not constitute an endorsement of information, products or services offered by those sites.

In no event will TIDEL or its representatives be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this Website.

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the High count of Chennai.

The information posted on this website might include hypertext links or pointers to information created and maintained by non-Government / private organizations. TIDEL is providing these links and pointers solely for information and convenience purposes. When a user selects a link to an outside website, you are leaving TIDEL’s website and are subject to the privacy and security policies of the owners/sponsors of the outside website.

TIDEL reserves the right to modify these terms of use at any time & users are deemed to be apprised of & bound by any changes to these updated terms. The latest updated terms would be posted on the website.

We welcome your suggestions to improve our website and request that any error found may kindly be brought to our notice

Privacy Policy

This website does not automatically capture Personal Information (like name, phone number or e-mail address) about you when you visit the site, that allows us to identify you individually. You can generally visit the site without revealing Personal Information, unless you choose to provide such information for login, service requests, enquiry, feedback, etc. The information received depends upon what you do when visiting the site.

We do not sell or share any personally identifiable information volunteered on the TIDEL Portal to any third party (public/private). Any information provided to this Portal will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Changes to the Policy

TIDEL reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between TIDEL and any user visiting the TIDEL’s website or providing identifying information of any kind. This Privacy Policy applies to all of the services offered by TIDEL, unless specified otherwise.

Online Payment Terms

This online payment system is provided by TIDEL Park Limited through Service Provider(s). TIDEL may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.

General Terms

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. All payments are subject to the following conditions:

  • Your payment will normally reach TIDEL account, to which you are making a payment, within two working days.
  • We cannot accept liability for a payment not reaching the correct TIDEL account due to quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the Banking Site / credit / debit card supplier for any reason.
  • If the Bank Site / card supplier declines payment, TIDEL is under no obligation to bring this fact to the Payers’ attention. It will be the responsibility of the Payers to check with their bank/credit/debit card supplier for payment related queries.
  • In no event will TIDEL be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.
  • The terms mentioned in this website alone will be binding on TIDEL
Service Provider
  • Online Payments can be made by Credit / Debit card / Net Banking or NEFT / RTGS Challan downloaded (TIDEL Portal ONLY). These payments are not collected by TIDEL directly but by the Service Provider.
  • Once payment is received by the Service Provider in “cleared funds”, the Service Provider will contact TIDEL to confirm the details of the successful payment made by the Client or third party. On receipt of this confirmation, TIDEL will in turn confirm to the Client by providing an e-receipt, which can be downloaded from the Portal. In the event that the Client does not receive confirmation within 14 days of making the payment, it is the responsibility of the Client to check with TIDEL about the status of the payment. The Client shall remain responsible for the payments until such time as the confirmation as referred to above is received from TIDEL.
  • All payment details which are entered through this payment gateway are encrypted, when the client, or third-party making payment enters them. Communications to and from the Service Provider's site are encrypted.
  • TIDEL shall not be liable for any failure by the Client or third-party making payment to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.
Cancellation / Refund Policy

There will not be any cancellation or refund is avaialble until its double/duplicate payment(s).If there are duplicate payments made by the client through TIDEL Portal, then such payments will either be refunded or be adjusted against other pending invoices on request from the client and after confirmation from the Competent Authority of TIDEL.

Contact Details

For any payment related assistance, you can reach us via the below details.
Email: accounts@tidelpark.com
Landline: +91-44-22540500